Kharkiv, Remote

Head of Delivery

Magecom is inviting a Head of Delivery with strong management and client engagement experience to join our professional team that provides businesses with effective eCommerce solutions. This is your opportunity to be involved and have a direct impact on ensuring profitability, sustainability and growth of the company’s projects and accounts.

  • Requirements:
    • 5+ years’ of Delivery / Project management experience;
    • Risk management experience;
    • Strong client-oriented attitude, attention to detail;
    • Excellent organizational and time management skills;
    • Problem-solving attitude using systems-thinking approaches;
    • Able to take initiative, be innovative and seek out opportunities to create effective change;
    • Team management experience;
    • Pre-sales experience;
    • Excellent leadership and communication skills;
    • Advanced level of spoken and written English.
  • Nice to have:
    • Technical background;
    • Experience with eCommerce projects.
  • Responsibilities:
    • Suggest and Implement company strategic goals;
    • Global resources management;
    • Managing the Delivery team;
    • Participate in pre-sales and setting up new relationships with clients;
    • Issues resolution, both internal and external;
    • Review, update and add production-related processes and tools;
    • Ensuring stable and robust work of the internal production infrastructure and services;
    • Managing production-related budgets;
    • Close collaboration with other department Heads, share information appropriately and build supportive, trusting and professional relationships with colleagues;
    • Financial health and profitability of projects and accounts.
  • We offer:
    • Team that really rocks;
    • Competitive compensation depending on skills and experience level;
    • Professional growth and career development;
    • Flexible working hours and flexible approach to work;
    • Paid vacation and sick days, national holidays;
    • Partial compensation for your English lessons;
    • Corporate events and parties;
    • Certifications, professional trainings, and educational advancement opportunities at the company’s expense;
    • Work from home opportunity.