Solve Tech Issues

Ensure the flawless operation of your store

Get rid of what's slowing down your online business - heavy infrastructure, poor performance, technical bugs, and security issues. Eliminate your website worries to create best-in-class customer experiences that sell more.
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Aim for the stars

  • Standardized data across
    systems & locations

  • Faster page load speeds
    & optimized performance

  • Efficiency through
    code optimization

  • Encrypted data
    & SSL certificates

  • Protection from malware,
    data beaches, and DDoS

  • Legacy technology
    upgrades

Resolve Tech Issues

Stay conistently, and highly-satisfied with the performance of your online store. Our team of professionals can eliminate, once and for all, those issues that are hindering your customers’ shopping experience.

  • Headless E-commerce

    Enable greater flexibility and customization for your online store. Integrate 3rd-party services without unneeded hassle or avoidable costs.

  • Performance Optimization

    Eliminate recurring issues by preloading key requests, deferring offscreen images, reducing server response times (TTFB), and more.

  • E-commerce Security

    Protect your e-commerce store and customers from data breaches, fraud, hacking, theft, and more.

  • Support & Maintenance

    Ongoing tech support, platform and site updates, and performance optimization to ensure your webstore functions properly, securely, and efficiently.

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How to Get Started

  • 01/

    Discovery

    We’ll perform extensive and detailed diagnostics, including root cause investigation, data-analysis, system testing, and solution prioritization.

  • 02/

    Implementation

    We’ll design a solution that targets your most pressing issues, tailored and implemented to fit seamlessly within your webstore’s existing functionality and infrastructure.

  • 03/

    Testing & Optimization

    We’ll run post-implementation diagnostic tests, monitor system logs, and conduct user testing to verify the solution, and to ensure no new or remaining issues.

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What We Do

Our team is committed to an unwavering set of core principles — Integrity, transparency, and genuine passion for our craft.

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Testimonials

“Magecom Performed Tasks very Diligently and Efficiently”

Magecom established a smooth workflow through clear communication and timely deliveries. They were professional, knowledgeable, and easy to work with. Their productivity, efficiency, and cost-effectiveness were hallmarks of their work.

Tamara Bakhia

E- Commerce & Digital Marketing Manager

1/5

Check out our client case-studies

See how we've helped our clients increase performance and conversions to their level-up their business.

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Still have questions?

What are the benefits of a headless eCommerce platform?

Headless eCommerce solutions offer agility, scalability, improved performance, multi-channel support, and an improved user experience. Separating the frontend and backend of your online store allows greater flexibility and efficiency when designing and customizing your frontend experience.

What are the key metrics for website performance?

Website performance is measured using several factors. Some of the most important metrics are:

 

✅ Page load time

 

✅ Time to first byte (TTFB)

 

✅ Number of requests

 

✅ Page size

 

✅ Bounce rate

 

✅ Conversion rate

 

✅ Error rate

 

✅ Time on page

 

Monitor these key metrics to gain insight into your webstore’s performance, and to identify key areas for improvement.

What are the most common E-commerce security issues?

Online stores face a variety of security threats, including data breaches, payment fraud, and hacking attacks. Such security issues can lead to financial losses, damage to your reputation, and loss of customer trust.

 

E-commerce businesses must take proactive steps to ensure the security of their customers’ personal and financial information. This includes the implementation of robust authentication measures, SSL encryption, secure payment gateways, and regular software and platform updates, including needed security patches.

What does website maintenance & support include?

Website maintenance & support typically includes a broad range of services to keep your website up-to-date, secure, and running smoothly. Such services may include:

 

🟠 Security updates and patches: Regular updates to software, plugins, and other applications to address security vulnerabilities and prevent hacking attacks. Many security risks can be addressed quickly with a simple update, or patch.

 

🟠 Content updates: Adding, removing, or updating website content, including text, images, and videos. Updated content showcases your expertise and demonstrates authority in your industry, to build trust with search engines and customers.

 

🟠 Backup and recovery: Preserve critical data in case of loss, damage, or security breach. Ensure business and operational continuity in the face of disaster, natural or manmade.

 

🟠 Performance optimization: Improve system performance and user experience, increase speed of data processing and analysis, improve efficiency resource usage, and save costs.

 

🟠 Bug fixes and issue resolution: Bugs arise for many reasons. System complexity, human error, inadequate testing, rapid development cycles, compatibility and integration issues, evolving business and technical requirements, and poor documentation.

 

🟠 SEO updates: Search algorithms are ever-evolving, making search engine optimization (SEO) a never-ending process. SEO updates ensure that your users are served the most relevant and compelling content possible.

 

🟠 Technical support: Assist and troubleshoot tech-related issues to ensure users can effectively use and maintain their software, systems, and devices. Address and resolve problems to reduce downtime and improve productivity.